NHS Health Connections

The Health Connections Mendip framework was successfully implemented for Phoenix Health Primary Care Network (PCN), delivering an online directory tailored to meet the needs of the 47,000 patients registered across its three practices: Cross Keys Surgery, Unity Health and Haddenham Medical Centre. The website offers a single, centralised location where patients can access information on a range of local services and support resources, reflecting Phoenix Health’s commitment to making healthcare more accessible and transparent for the communities it serves.

Phoenix Health PCN is supported by a growing, multi-disciplinary team dedicated to holistic patient care. This team includes GPs, nurses, paramedics, clinical pharmacists, social prescribers, health and well-being coaches and care coordinators who collaborate across the three practices to deliver a well-rounded approach to healthcare.

The Phoenix Health PCN website integrates a streamlined directory and resource centre, enabling patients to navigate health services, support groups and community resources with ease. This user-friendly online platform amplifies Phoenix Health’s ability to connect patients with essential care and information, creating a digital experience that mirrors the PCN’s dedication to comprehensive and accessible patient support.

The website features a bespoke illustration created by our graphic design team, adding a unique visual touch that resonates with the local community. This custom artwork includes iconic local landmarks, providing a welcoming, familiar feel for site visitors. By incorporating recognisable elements from the area, the illustration not only enhances the visual appeal of the website but also reinforces Phoenix Health’s deep connection to the communities it serves.

The framework has been successfully adapted for Arc Bucks Primary Care Network (PCN), providing an online directory specifically designed to meet the needs of the 85,000 patients across its six GP practices. This centralised digital hub delivers convenient access to local services and support, embodying Arc Bucks PCN’s dedication to delivering coordinated and patient-focused healthcare.

Formed in 2019, Arc Bucks PCN leverages the skills of a wide-ranging, multi-disciplinary team committed to providing comprehensive care. This diverse group comprises GPs, physiotherapists, paramedics, pharmacists, mental health practitioners, social prescribers and health and wellbeing coaches. Working hand-in-hand with district nurses, adult social care, voluntary organisations and other community partners, the PCN ensures a well-rounded approach to health and social care.

The Arc Bucks PCN website features a modern directory and an easy-to-use resource centre, simplifying the process for patients to find relevant healthcare services, community groups and support networks. This digital resource enhances Arc Bucks PCN’s mission to connect patients seamlessly with vital care and information, fostering a sense of community resilience and wellbeing.

To further personalise the website, our graphic design team developed a custom illustration depicting notable Buckinghamshire landmarks. These bespoke visuals add warmth and familiarity to the site, reflecting Arc Bucks PCN’s strong ties to the local community and underscoring their commitment to making healthcare both accessible and approachable.

The Christchurch Primary Care Network (PCN) – encompassing Christchurch Medical Practice, Farmhouse Surgery, Highcliffe Medical Centre and Stour Surgery – has introduced the Christchurch Connections and Health Hub, developed in collaboration with Compassionate Communities UK and the Affordable Housing and Healthcare Group. Built on WordPress, the website serves as a centralised digital hub to connect patients with local groups, services and resources, embodying Christchurch PCN’s commitment to fostering a healthier, more connected community.

The Christchurch Connections and Health Hub features a straightforward and manageable admin area built using Advanced Custom Fields. This setup allows the Christchurch PCN team to easily update and expand the website’s content, ensuring that patients have access to the most current information. The site offers an accessible resource centre and modern directory, where patients can quickly find healthcare information, community groups and national support networks, strengthening Christchurch PCN’s mission to provide connected and comprehensive care.

The Knox Learning Alliance (KLA), based in Australia, exemplifies the global reach and adaptability of the Health Connections Mendip framework in supporting community education and employability initiatives.

As a collaborative educational alliance, KLA brings together resources and expertise from five member organisations to enhance employability, literacy and life skills within the community. With over 53,000 student contact hours allocated annually, KLA offers 77 pre-accredited short courses tailored to local needs, designed to boost job readiness and support personal development. These courses are quickly adaptable to address emerging demands, ensuring KLA’s training remains relevant and accessible.

The website was designed to seamlessly integrate KLA’s existing logo and branding, ensuring brand consistency. Priority Pixels worked closely with KLA to maintain a look and feel that reflects the Alliance’s established identity, using brand colours, fonts and visual elements that align with KLA’s community-focused ethos.

The new Knox Learning Alliance website serves as a central hub, allowing users to explore KLA’s diverse offerings and easily connect with available programs. The directory framework enables community members to search for relevant courses, resources and support networks, supporting KLA’s mission to make education and skill development accessible and tailored to the needs of Australian communities.