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WordPress Managed Hosting
Priority Pixels provides comprehensive WordPress Managed Hosting that ensures speed, securityand seamless website management. Our service includes automatic updates, daily backups, robust security measuresand 24/7 monitoring to guarantee your site stays online and secure. With fast load times, scalable infrastructureand dedicated support, we handle all technical aspects, allowing you to focus on growing your business. Whether it’s a blog, eCommerce, or business website, our fully managed hosting solutions deliver optimal performance, reliabilityand peace of mind. Contact us to experience a hosting service designed for growth.
Maintenance & Security
WordPress is central to our work at Priority Pixels, enabling us to design dynamic websites and integrate advanced e-commerce or booking systems tailored to each client’s needs. We handle all aspects of site maintenance, including plugin updates, 24/7 monitoring and performance optimisation, ensuring your website operates efficiently. Security is a top priority, with robust measures like malware monitoring, IP blocking, firewall integration and proactive monitoring to protect against vulnerabilities and threats, safeguarding both your website and user data.
Digital Infrastructure Management
Mismanaged domains, hosting and platform access can pose security risks and hinder informed decision-making. Our Digital Infrastructure Management services ensure your online assets are secure, organised and fully optimised. We handle everything - from domain and hosting management to user access audits and security enhancements - whether you work with an IT support provider or manage it in-house. With our expertise, we simplify complex digital environments, improving performance, security and transparency. Let us streamline your web infrastructure, so you can focus on growing your business.
FAQs
What is included in your WordPress maintenance package?
We provide a range of WordPress maintenance packages covering regular updates to WordPress core files and plugins, daily backups, security monitoring, performance optimisation and ongoing support for any technical issues.
How often do you update plugins?
We perform updates as soon as they’re released and tested for compatibility, typically on a weekly basis, to ensure your site remains secure and fully functional.
Do I need a maintenance plan if my website is already running smoothly?
Yes, a maintenance plan ensures your website remains secure, up-to-date and optimised. Regular updates and monitoring help prevent vulnerabilities and enhance performance over time.
Can you help with content updates and changes to my site?
Yes, we provide content management and development support on an ad hoc basis or through discounted retainer hours, allowing you to make changes or improvements whenever needed.
What type of support do you provide after hours or on weekends?
While our general support operates from 9 to 5, Monday to Friday, our hosting support is available 24/7 for urgent issues like downtime or critical security incidents.
How do I request support or report an issue with my website?
You can reach us through our support ticketing system, ensuring your request is addressed quickly and effectively.
What if I need more development hours than my retainer covers?
If you require additional hours beyond your retainer, we can provide extra support on an ad hoc basis at our standard hourly rate, or you can increase your retainer as needed.
Is it possible to only use your support services without hosting?
Our support and maintenance services are designed to work in conjunction with our hosting. We provide training and ongoing support for clients who host their sites with us under a maintenance agreement.
What kind of security measures do you implement on WordPress sites?
We employ robust security measures, including malware monitoring and removal, firewall integration, IP blocking to prevent brute force attacksand proactive monitoring to ensure your site remains secure.
Can you migrate my WordPress site to your hosting?
Absolutely. We can handle the entire migration process to transfer your website safely and securely to our hosting environment, ensuring minimal downtime and a seamless transition.
