Our maintenance and security services include:
Plugin & Core Updates
Keeping your plugins and themes up to date is essential for both security and performance. Outdated plugins and themes can create vulnerabilities, making your site susceptible to attacks or causing slowdowns in performance. At Priority Pixels, we take care of these updates for you, ensuring your plugins and themes are always current. We rigorously test updates for compatibility to prevent conflicts or errors that could impact your site’s functionality. By handling this process, we ensure your WordPress site remains secure, efficient and fully optimised at all times.
Daily Cloud Backups
Regular backups are crucial for protecting your website’s data and ensuring business continuity. At Priority Pixels, we set up automated backup systems to regularly save your website’s content, databases and files. In the event of a technical failure, data loss, or a security breach, we can swiftly restore your site to a previous version, minimising downtime and disruption. Our backup processes are designed to provide you with peace of mind, knowing your data is secure and easily recoverable in case of emergencies.
Uptime Monitoring
Our advanced monitoring tools provide continuous oversight of your website’s status, ensuring it remains live and accessible to your users at all times. These tools perform frequent checks, identifying potential issues before they escalate. In the event of downtime or technical difficulties, we receive instant alerts, allowing us to act quickly to resolve the problem and restore your website. This proactive approach minimises disruptions, ensuring that your business remains operational, and that your users experience minimal inconvenience from unexpected outages or errors.
Security
Website security is paramount. Our team will implement a comprehensive range of security measures and follow industry best practices to protect your WordPress site from vulnerabilities, malware,and other online threats. This includes setting up firewalls, performing regular malware scans, monitoring for suspicious activity, and keeping all plugins and themes updated to close potential security gaps.
Performance
Performance optimisation for WordPress involves a range of techniques to enhance your website’s loading time and overall performance. This includes optimising images, leveraging caching systems, minimising CSS and JavaScript files, and utilising Content Delivery Networks (CDNs). Faster websites not only improve user experience but also boost SEO rankings and reduce bounce rates. At Priority Pixels, we ensure your WordPress site runs at peak efficiency, providing a smooth and fast experience for your visitors.
Consultation
If you have questions or need advice regarding your WordPress site, we're here to provide expert consultation and guidance. We'll offer recommendations, best practices, and assist you in making informed decisions about your website.
FAQs
How frequently should WordPress plugins be updated?
It is important to keep WordPress plugins up to date to ensure the security, stability and compatibility of your website. As a general guideline, it is recommended to update plugins as soon as updates become available from their respective developers.
How do you ensure the reliability of your website backups?
To ensure the reliability of our website backups, we follow industry best practices and employ robust backup systems. Our backup processes are automated and thoroughly tested to ensure data integrity. We utilise redundant storage systems or cloud-based solutions to safeguard backups from potential hardware failures or on-site incidents. Regular monitoring and periodic test restores are performed to verify the viability and recoverability of the backup data.
What is a WordPress security audit, and why do I need one?
A WordPress security audit is a thorough examination of your website’s security vulnerabilities and potential weak points. It helps identify potential risks, assess the current security level, and provides recommendations to enhance security.
What is a staging environment?
A staging environment refers to a separate and isolated copy of your website that mirrors the production environment (live site) but is not accessible to the public. It serves as a testing and quality assurance platform where you can make changes, test new features, and identify any potential issues before deploying them to the live site.
How do you know when a WordPress plugin needs to be updated?
WordPress provides notifications within the admin dashboard when plugin updates are available. Typically, you will see a numbered badge indicating the number of plugins that require updates. Additionally, you can navigate to the “Plugins” section in the dashboard to view a list of installed plugins and their update status.
What should I do if my WordPress website is hacked or compromised?
If your WordPress website is hacked or compromised, it’s crucial to act quickly. Priority Pixels are professional WordPress security experts and can perform a thorough cleanup, remove malicious code and strengthen your website’s security to prevent future attacks.
What if a plugin update breaks my site?
Before applying any updates, we test them to ensure compatibility. If an update causes an issue, we’ll quickly roll back the change and find a suitable solution to keep your site running smoothly.
Can I change my maintenance package if my needs change?
Certainly! If your site’s needs evolve over time, you can adjust your maintenance package to match your new requirements. Just let us know, and we’ll recommend the best option for you.
Will my site experience downtime during maintenance?
Our goal is to perform maintenance without disrupting your site’s availability. In most cases, updates and maintenance tasks are completed seamlessly, but if downtime is necessary, we schedule it and notify you in advance.
Do you provide support for non-WordPress websites?
Our primary focus is on WordPress sites, where we have deep expertise. However, if you have specific requirements for a non-WordPress site, feel free to contact us, and we can discuss potential support options.
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