Trusted by teams at

  • NHS
  • V.Group
  • Littlefish
  • Transaid
  • Acronyms
  • Gymboree
  • LCT International
  • Helios Kliniken
  • Westcountry Group
  • Cornerstone
  • Devon County Council
  • FORCE Cancer Charity
In short

Conversion rate optimisation for B2B websites that get traffic but not enough enquiries. User behaviour analysis, A/B testing, form optimisation and the iterative changes that turn visitors into qualified leads.

Conversion gaps

Attracting traffic to your website achieves little if those visitors leave without converting. Poor page layouts, vague calls to action or unnecessarily complex forms all cost you customers every day. Our conversion rate optimisation services analyse how users behave on your site, pinpoint where they abandon their journey and fix those problems through testing and data analysis.


Behavioural insight

Heatmaps and session recordings show us where people click, where they scroll to and where they give up. We see the navigation paths that confuse them, the forms they start but never finish and the content they ignore completely. This insight becomes even more powerful when supported by AI-powered SEO, helping ensure the right audiences arrive on your site in the first place.


Real improvement

This is not about applying generic best practices. We build strategies around your specific audience using real data from your website to make changes that actually improve your conversion rates and deliver measurable commercial impact.


How the sales funnel impacts conversion rates

Different funnel stages create different problems. Someone discovering your business for the first time needs different information from someone ready to make a purchase decision. Drop-offs happen when messaging doesn’t match where people are in their journey, when navigation becomes unclear or when visitors can’t quickly find the answers they need. Analysing funnel flow shows us exactly where these problems occur.

We focus on each stage individually.

  • Top-of-funnel content should attract the right people, not just high volumes of traffic.
  • Mid-funnel pages need to build trust and answer concerns.
  • Bottom-of-funnel elements must make conversion as straightforward as possible.

Better navigation, clearer calls to action and content that actually answers questions all push more people through to completion. The improvements add up because each fix reduces friction at a different point.

Sales Funnel

Our conversion rate optimisation services

Conversion rate optimisation starts with evidence, not guesswork. The services below show how we find out where visitors drop away from your website, fix the causes and measure the effect on the leads and revenue you report on.

Our conversion rate optimisation case studies

See how our conversion rate optimisation work has helped businesses turn more website visitors into enquiries through data-led testing and user experience improvements.

Meet the team

  • Owen Lewis

    Owen Lewis

    Senior Web Developer

    Owen wires up every CRO test. Analytics events, heatmap tools, split-test scripts and the tracking that lets us call a winner with confidence.

  • Monica Johnson

    Monica Johnson

    Senior Designer

    Monica designs the variants. She takes the hypothesis, produces the mockups and briefs the dev team on how to build them without breaking the page.

  • Emily King

    Emily King

    SEO & PPC Lead

    Emily sets the CRO strategy. She reviews the analytics, spots the drop-off points and prioritises which tests will move revenue soonest.

  • Jess Pearce

    Jess Pearce

    Digital Marketing Administrator

    Jess runs the CRO project rhythm. Test schedule, results readouts and the weekly touchpoints that keep the client in the loop.

Priority Pixels reporting platform - AI Traffic viewPriority Pixels reporting platform cycling through AI Traffic, Site Audit, Position Tracking and Traffic Acquisition views

CRO reporting that stays honest

Conversion rate optimisation only earns its place when the lifts are real. Every Priority Pixels CRO client gets access to our branded reporting platform that holds every test we have ever run on your website: control versus variant performance, sample size, statistical significance, lift on revenue or qualified leads (not just clicks), the hypothesis we tested and the audience segment it ran on. Tests that didn’t beat control are visible alongside the wins, because both inform the next round.

Filter by page, by segment, by date range. See the cumulative conversion uplift across all tests in the last quarter, not just headline numbers from the wins we want to talk about. Every month we walk through the test board with you on a call: what’s in flight, what’s queued, what we have learned and what the next quarter’s hypotheses are based on what the data has surfaced.

Sectors we work with

Traffic without conversion is wasted spend. CRO is the work that turns visitors into enquiries through testing, evidence and iteration. The conversion problem looks different in every sector, and the work below shows how we approach it.

Why conversion rate optimisation matters

Getting people to your website costs money. Losing them because your site does not work properly wastes that investment. CRO fixes the specific problems that stop visitors from taking action, whether that is slow loading pages, unclear messaging, forms asking for too much information or calls to action positioned where nobody notices them.

01

The science behind CRO: data and testing

Assumptions about what might improve conversions are usually wrong. Data shows what’s actually happening. Google Analytics reveals where people enter your site and where they leave. Hotjar shows where they click and how far they scroll. This evidence makes optimisation decisions reliable rather than speculative.

A/B testing compares two versions of a page to see which converts better. Change a headline, move a button or simplify a form, then measure the difference. The version that performs better becomes your new baseline. You then test something else. Multivariate testing takes this further by testing multiple elements at once, showing how different components work together or interfere with each other.

The work never really stops. User behaviour shifts over time, so what worked six months ago might underperform now. Continuous testing and measurement keep your conversion rates climbing. Priority Pixels treats CRO as an ongoing discipline rather than a project with an end date.

02

User behaviour and heatmap analysis

Heatmaps show exactly where visitors click, how far they scroll and which parts of your pages get ignored. High-activity areas appear in red, neglected sections in blue. This visual data immediately reveals whether your important elements are positioned where people actually look.

Session recordings go deeper by showing individual journeys from start to finish. You can watch someone struggle with your navigation, abandon your form halfway through or completely miss your call to action. These observations identify specific usability problems rather than vague theories about what might be wrong.

The insights drive targeted fixes. If people don’t scroll far enough to see your key content, you need to restructure your page. If visitors keep clicking on something that isn’t clickable, either make it functional or remove the confusion. If a particular form field causes abandonment, remove it or explain why it’s necessary. Each change addresses a real problem observed in actual behaviour.

03

A/B testing and experimentation

Running experiments answers questions that data alone can’t. Will a different headline convert better? Does moving the call to action higher on the page increase sign-ups? Does reducing form fields improve completion rates? Testing finds out rather than leaving it to speculation.

You create two versions, split your traffic between them and measure the results. Headlines, button text, form length, page layouts, images – anything can be tested. The data shows which variation performs better with your specific audience. What works for one site often fails for another, so testing with your actual traffic is the only reliable method.

Multivariate testing looks at how multiple changes interact. Sometimes combining several small improvements creates a larger effect than any individual change would. Other times, changes that should work together actually interfere with each other. Testing reveals these dynamics so you only implement combinations that genuinely improve performance.

The cycle repeats constantly. Test, measure, implement the winner, then test something else. This systematic experimentation builds conversion rates through accumulated gains rather than hoping for a single breakthrough.

04

Landing page and funnel optimisation

Landing pages exist to convert visitors. Slow loading times, confusing layouts or weak messaging all cause people to leave before conversion becomes possible. Clear communication, fast performance and obvious calls to action form the foundation of pages that work.

Forms need particular attention. Ask for too much information and people abandon them. Make fields unclear and people fill them in incorrectly. Position them poorly and people never find them. Every element of your landing page either helps or hinders conversion, so each one needs deliberate optimisation.

Conversion funnels show the complete path from arrival to goal completion. Track where people enter, which pages they visit and where they exit. High drop-off at a particular stage signals a problem worth investigating. Maybe that page loads slowly. Perhaps the messaging becomes unclear at that point. The form might be more complex than it needs to be. Funnel analysis identifies these bottlenecks so you can fix them in order of impact.

05

Mobile CRO and UX improvements

More than 60% of web traffic comes from mobile devices. If your site works poorly on phones, you’re losing most of your potential conversions. Mobile optimisation isn’t just about responsive design – it’s about rethinking how people interact with smaller screens and touch interfaces.

Page speed matters more on mobile because connections are often slower. Forms need fewer fields because typing on phones is awkward. Buttons need proper sizing because fingers aren’t as precise as mouse cursors. Navigation must work without hover states because touchscreens don’t support them. These constraints require different solutions from desktop optimisation.

Mobile-specific testing catches problems that only appear on smaller screens. Maybe your navigation becomes unusable at certain widths. Perhaps images don’t load correctly. Your form might extend below the fold where nobody sees the submit button. Testing on actual mobile devices finds these issues before they cost you conversions.

06

Tracking and measuring conversions

You can’t improve what you don’t measure. Bounce rates, conversion rates, time on page, form completion rates – these metrics show whether your optimisation work is succeeding. Without measurement, you’re making changes blind.

Google Analytics tracks major conversions like purchases or enquiries. Smaller interactions – video views, downloads, scrolling to key content – indicate engagement even when people don’t convert immediately. Both matter because these smaller actions often predict conversions later.

Regular analysis catches problems early and spots opportunities quickly. Maybe a particular traffic source brings visitors who rarely convert. Perhaps a specific page consistently underperforms compared to similar content. These patterns only emerge through systematic tracking and review. The data guides where to focus effort for maximum impact.

07

Integrating CRO with SEO and paid media

SEO brings visitors to your site. PPC does the same through paid channels. Both become more effective when the pages people land on actually convert. Ranking first for your target keyword achieves little if your landing page fails to turn that traffic into customers.

The connection works both ways. Better conversion rates mean you can afford to pay more per click in PPC campaigns whilst staying profitable. Higher conversion rates from organic traffic increase the return on your SEO investment. Everything becomes more efficient when CRO, SEO and paid media work together rather than in isolation.

Page experience affects rankings too. Core Web Vitals, mobile usability and overall user experience all contribute to how Google evaluates pages. CRO improvements that speed up load times, fix mobile issues and improve user experience also support your SEO performance. We integrate these disciplines so improvements in one area reinforce the others rather than creating conflicts.

Conversion rate optimisation FAQs

The questions we hear most about conversion rate optimisation, from measuring progress to A/B testing.

What is CRO and how will it help my website?

CRO stands for Conversion Rate Optimisation. We analyse why visitors aren’t converting on your site, then test changes to fix those problems. This could be simplifying your forms, repositioning calls to action or improving page layouts. The work is based on data from your actual users – heatmaps, session recordings, A/B testing – rather than generic assumptions. You get more conversions from your existing traffic without needing to spend more on advertising.

Why should I invest in CRO rather than just buying more traffic?

Traffic costs money. If most visitors leave without converting, you’re wasting that investment. CRO improves conversion rates from traffic you’re already paying to attract. Even a 1-2% improvement can significantly increase revenue. It’s often more cost-effective than buying additional traffic, particularly if your current conversion rates are below industry benchmarks for your sector.

How will I know if CRO is working?

We track conversion rates, bounce rates, form completions and engagement through Google Analytics and Hotjar. You’ll see which changes improve performance and by how much. A/B testing shows clear comparisons between versions. We provide regular reports showing what’s improving, what’s being tested and where opportunities exist. The data removes guesswork about whether changes are helping or hindering performance.

Will CRO conflict with my SEO efforts?

No. CRO and SEO support each other. SEO brings visitors through organic search. CRO converts them once they arrive. Many CRO improvements – faster page speed, better mobile usability, improved user experience – also help search rankings. We work with your SEO strategy to ensure optimisation for conversions supports rather than conflicts with your organic visibility.

How long will it take before I see results?

Depends on your traffic volume and what needs fixing. Quick wins like page speed improvements or mobile fixes can show results within 2-4 weeks. A/B testing takes longer – typically 4-8 weeks per test – because we need statistically significant data for reliable conclusions. Most businesses see measurable improvements within 2-3 months. CRO is ongoing work though, not a one-time project. User behaviour changes, so testing and refinement continue.

Does your service include A/B testing?

Yes, A/B testing is fundamental to effective CRO. We test different versions of headlines, calls to action, layouts and forms to see what works better for your audience. Different versions go to different visitors, then we measure performance. The better version becomes your baseline. Then we test something else. This systematic approach produces sustained improvement rather than relying on single changes that might not work.

Our Technology Partners

20+ Years Developing WordPress Websites
WooCommerce
W3C
Green Web Foundation logo
Nimbus Hosting
DigitalOcean
Figma
Adobe
WPMU DEV
Diginius
Semrush
Google Partners

Tell us about your project

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