Call Tracking

With Avanser, every call counts. Avanser allows businesses to record and track phone calls with their customers in real-time. This allows for large and small businesses alike to easily evaluate and streamline their future marketing campaigns, track the performance of their employees and monitor the quality of communications with new and existing clients.

Avanser can also fully integrate with Zoho, Salesforce and other CRM platforms.

CallRail takes call tracking a step further by providing businesses with a fully integrated platform. Call tracking services from CallRail include conversation recording capabilities saved within an innovative analytics suite.

CallRail offers a personalised communication software platform called Lead Center, which can enhance or even fully replace your existing hard phones. Lead Center combines calls, texts, messages, live chats and form submissions into one single inbox for ultimate accessibility.

Customer service is at the forefront of everything CallSource does. As a business driven by user experience, the call tracking software at CallSource provides an innovative platform that helps businesses better understand a customer’s journey.

CallSource allows businesses to trace and track incoming phone calls for the purpose of evaluating and adjusting their own marketing strategies. Introducing CallSource’s innovative software into your own business operations can result in an increased return-on-investment (ROI).

Behind some of the most powerful and engaging business interactions is Twilio. As a top provider of call tracking platforms and other software, Twilio pride itself on providing simple tools that solve difficult problems. Their call tracking software is cloud-centric, innovative and simple to integrate with your existing digital infrastructure and assets. They also offer, in their words, no shenanigans pricing.

Twilio offer their very own call tracking platform called Voice. The platform allows businesses to build tracking solutions around their existing operations, as well as optimise user experience for both employees and customers alike.

Through their very own innovative call tracking software, WildJar helps large and small businesses alike successfully reduce customer acquisition costs and increase their return-on-investment (ROI). WildJar vow to tame inbound phone leads by tracking where the calls are coming from, record and improve call handling and utilise data analytics and transformation technology to increase customer satisfaction.

WildJar can be fully integrated with Google Suite, Zapier, Microsoft Ads and other platforms.

Marchex is aiming to change the way large and small businesses alike reach and engage with their customers. They offer AI-powered conversation intelligence that result in more effective sales and a higher standard of customer service.

Marchex’s innovative software allows businesses to rapidly respond to new customer trends and needs as well as fully automate mystery shopping solutions, find missed opportunities and rectify the issue for the future and overall just improve the end-to-end user experience.