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Discovery Phase
We begin our Social Media Management service with an in-depth analysis of your social media profiles. By examining post engagement, follower growth, and competitor activity, we gather the insights needed to strengthen your social media presence. During this phase, we also work closely with you to align our findings with your business goals, ensuring your brand’s voice is consistent across platforms. This collaborative approach sets a strong foundation for a cohesive, targeted social media strategy tailored specifically to your audience.
Content Creation
Our Social Media Management process includes expert content creation by our experienced copywriters. We develop engaging posts that reflect your brand’s voice and are tailored to your audience. Whether it’s thought leadership, promotional content, or regular updates, each post is crafted to align with your goals and maintain a consistent, professional tone. Our focus is on delivering high-quality, on-brand content that strengthens your social media presence and resonates with your followers, ensuring your messaging stays cohesive across all platforms.
Visual Design
Visuals are a key element of our Social Media Management service. Using your existing assets—logos, brand colours, and photography—our graphic designers create compelling visuals that represent your brand accurately. From custom graphics to optimised imagery, we ensure your social media content is visually engaging and on-brand. If you need new visuals, we can also offer additional services like photography or video production to refresh your social media presence and maintain a polished, professional look.
Monthly Planning
Every month, we develop an in-depth social media plan that outlines all posts and visuals. As part of our Social Media Management service, we send this plan to you for review and approval before scheduling any content. We collaborate with you to ensure everything is aligned with your objectives and brand voice. Once approved, we take care of scheduling the content at optimal times to maximise engagement and keep your social media channels active and relevant. This ensures your social media remains consistent and professional.
Reporting & Review
Our Social Media Management service includes detailed monthly reporting to help you track performance and refine your strategy. Each report highlights key metrics like engagement, follower growth, and reach, giving you a clear overview of how your social media is performing. In our monthly review calls, we discuss these results with you and make any necessary adjustments to the upcoming content plan. This ongoing process ensures continuous improvement and keeps your social media efforts aligned with your goals.
Collaborative Process
Our Social Media Management approach is built on collaboration. From the initial planning stages to content creation and scheduling, we work closely with you to ensure every post reflects your brand’s identity and voice. We actively seek your feedback throughout the process, refining content as needed to align with your goals. Our focus is on making the workflow as seamless as possible, so you can focus on other areas of your business while we handle your social media channels with efficiency, precision, and attention to detail.
Channels We Work With
Facebook Marketing
Our Facebook Marketing services help your business connect with the right audience. We handle everything from targeted ad campaigns to organic content management, ensuring your brand stays visible and engaging. Whether your goal is to build awareness, generate leads, or increase conversions, we deliver campaigns tailored to your objectives. With advanced targeting and detailed performance tracking, we maximise your return on investment and help drive real, measurable results from your Facebook presence.
Instagram Marketing
With our Instagram Marketing services, we craft visually compelling content that captures attention. We manage your Instagram presence, from engaging organic posts to high-performing paid ads. Our team ensures your content resonates with your audience, driving engagement and brand growth. By leveraging Instagram’s targeting options and tracking performance in real-time, we help you connect with the right followers and turn engagement into tangible business results.
LinkedIn Marketing
Our LinkedIn Marketing services focus on positioning your brand in front of industry leaders and decision-makers. Whether through organic content or paid campaigns, we help you build credibility, grow your network, and generate leads. We manage your LinkedIn profile, develop targeted ad campaigns, and track performance to ensure your business stands out. For B2B companies, we deliver strategies that drive engagement and strengthen your professional presence.
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Why Consistency is Key in Social Media
Consistency is essential for effective Social Media Management. Posting regularly, maintaining a clear brand voice, and ensuring that visuals align with your messaging are what make your brand stand out. Being consistent builds trust, keeps your brand at the forefront of your audience’s mind, and helps strengthen long-term engagement.
Our Social Media Management service is designed to take the pressure off your team by ensuring that your content is published on time and always reflects your brand’s identity. We manage everything from content creation to scheduling, so you don’t have to worry about keeping up with your social channels. Whether your goal is to build brand awareness or maintain ongoing engagement with your audience, we ensure your social media presence is professional, cohesive, and always on-brand.
From Facebook to Instagram to LinkedIn, we make sure your posts are consistently aligned with your business objectives. Every post we create is carefully crafted to represent your brand’s voice and values, helping you stay visible and relevant.
If you’re looking for a team that can handle your social media management with precision and care, we’re here to ensure your brand’s presence is always active and consistent, leaving you to focus on what matters most.
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How We Ensure Your Brand Voice is Maintained
Your brand’s voice is the foundation of everything we create in our Social Media Management service. It’s not just about posting content—it’s about making sure that every post reflects the unique personality and tone of your brand. That’s why, during our Discovery Phase, we invest time in understanding your brand’s communication style, tone, and key messaging. Whether your brand voice is formal and professional, fun and conversational, or somewhere in between, we ensure it comes through in every piece of content we create.
Our goal is to make your social media feel like a true extension of your brand. Consistency is key, and we ensure that no matter which platform you’re on—be it Facebook, Instagram or LinkedIn —your audience experiences the same cohesive messaging. Every post is crafted with your brand’s identity in mind, ensuring that your voice stays consistent, authentic, and clear.
Before anything is scheduled or published, we take you through a review process to fine-tune the content and ensure it’s fully aligned with your brand’s values and objectives. We don’t just manage your social media—we ensure it feels like a natural part of your business’s communication, engaging your audience while maintaining your brand’s integrity.
By partnering with us, you can trust that your social media presence will always be in line with your brand’s voice, keeping your messaging consistent and professional across all platforms.
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The Importance of On-Brand Visuals
Social media is inherently visual, and the imagery you use is crucial to representing your brand accurately and effectively. The right visuals not only capture attention but also reinforce your brand’s identity. At our core, we work with the assets you provide—whether it’s your logo, brand colours, or existing photography—to create designs that stand out and stay true to your brand. Our team of designers is experienced in crafting graphics that are not only eye-catching but also professional and on-brand.
From Facebook to Instagram to LinkedIn, we ensure that your visuals are consistent across all platforms. Each design is carefully thought out to enhance your social media presence, aligning perfectly with your messaging and tone. Whether it’s a simple post graphic or something more complex like a multi-slide carousel, we make sure every visual reflects your brand’s personality and goals.
If your brand needs fresh visuals or updated content, we also offer additional content creation services, including photography and video production. We understand that not all businesses have an extensive library of visual assets, so we step in to provide high-quality imagery and videos that engage your audience. Our goal is to ensure your social media not only looks polished but also resonates with your audience, keeping them engaged and connected to your brand.
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Why Monthly Reporting is Essential
Monthly reporting is essential to truly understand the effectiveness of your social media efforts. It’s not just about posting content; it’s about knowing how well that content is performing and making informed decisions moving forward. Each month, we provide detailed reports that cover key performance metrics like engagement, follower growth, and overall reach. These metrics give you a clear, data-driven picture of how your audience is interacting with your brand and whether your social media strategy is hitting the mark.
We believe in a collaborative approach, so after delivering the report, we sit down with you to review the results. Together, we assess what’s working, what’s underperforming, and where improvements can be made. This ensures that your social media strategy remains dynamic, developing based on real-time feedback and insights.
If any adjustments are needed—whether it’s tweaking the content strategy, adjusting posting times, or refining audience targeting—we implement them immediately for the following month. Our goal is continuous improvement. By staying proactive and data-driven, we help your social media presence grow in both effectiveness and reach, ensuring that your brand consistently performs at its best.
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How Our Social Media Planning Process Works
Effective planning is at the core of our Social Media Management service. Each month, we create an in-depth content calendar that maps out every post, visual, and scheduling time. This calendar ensures that your social media presence is well-organised, consistent, and aligned with your brand’s goals.
Before anything goes live, we send the plan to you for review and approval. Collaboration is key to our process—we value your input and make sure your feedback is integrated into the final version. Whether it’s tweaking the messaging, adjusting the visuals, or rethinking the timing, we work with you to ensure the content fits your brand’s voice and objectives.
Once you’ve signed off on the plan, we take over the scheduling. Our team handles all the logistics, making sure your content is posted at optimal times to maximise reach and engagement. You can trust that your social media channels will stay consistently active, keeping your brand visible and top-of-mind for your audience.
By combining strategic planning with a collaborative approach, we ensure your social media presence is not only professional and cohesive but also tailored to your specific needs.
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Can We Help You Create New Visual Content?
While we excel at working with your existing assets, we understand that fresh, updated content is sometimes needed to keep your brand relevant and engaging. If your social media requires new visuals, whether it’s photography, video, or graphic content, we can provide these services tailored specifically to your needs.
Our team is experienced in creating custom visuals that align perfectly with your brand’s identity and messaging. Whether it’s refreshing your image library with new photos or producing high-quality videos, we ensure every piece of content fits seamlessly into your social media strategy. This includes everything from professional photo shoots to tailored video production, designed to enhance your brand’s visual presence across platforms.
If your business is ready for a visual refresh, we can easily provide additional services through bespoke quotes. Our goal is to make sure your social media content always feels fresh, polished, and aligned with your brand’s look and feel, helping you connect with your audience in a meaningful way.
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How We Tailor Our Social Media Management to Your Needs
We recognise that every business has its own unique goals and challenges. That’s why our Social Media Management process is fully customised to meet your specific needs. During the Discovery Phase, we take the time to get a deep understanding of your brand—your voice, audience, and objectives. This crucial step allows us to craft a personalised content plan that not only reflects your brand’s identity but also ensures consistency across all platforms.
We believe in collaboration at every stage of the process. After developing the initial content plan, we work closely with you to fine-tune every post, ensuring that everything aligns with your brand’s tone and goals. Your input is invaluable, and we make sure it’s integrated before anything goes live. This way, your social media content feels like an authentic extension of your business.
Whether your focus is on building brand awareness, increasing engagement, or maintaining a steady and professional social media presence, we adapt our strategy to align with your specific objectives. Our approach is flexible, collaborative, and entirely focused on helping you achieve your goals, ensuring your social media reflects your business’s unique strengths.
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What You Can Expect From Our Monthly Review
Our monthly review calls are an essential part of keeping you informed and ensuring your social media strategy stays on track. These regular check-ins give us the opportunity to discuss the previous month’s performance in detail—what’s working well, where there’s room for improvement, and any necessary adjustments to the strategy.
During these calls, we provide clear insights into key performance metrics, highlighting successes and identifying opportunities to further optimise your social media presence. Whether it’s refining content, adjusting posting times, or exploring new engagement strategies, we ensure that our work continues to align with your goals.
These monthly reviews aren’t just about reporting back—they’re a chance for us to collaborate and make sure we’re always moving in the right direction. By staying proactive and transparent, we can fine-tune our approach to meet your business’s changing needs, helping your social media presence grow stronger and more effective over time.
FAQs
What platforms do you manage?
We manage social media accounts on Facebook, Instagram and LinkedIn. Our service covers content creation, scheduling, and reporting.
Do you provide content creation?
Yes, our copywriters and designers create all posts and visuals based on the assets you provide. If you need new content, we can offer additional services such as photography or video production at an extra cost.
Do I need to provide assets?
Yes, we work with the assets you provide, such as logos, images, and videos. If you don’t have existing assets, we can provide a quote for content creation services.
What’s included in your Social Media Management process?
Our Social Media Management process includes everything you need to maintain a consistent and engaging online presence. We review your current social media performance and collaborate with you to define goals. From there, we handle content creation, visual design, scheduling and reporting.
Can you manage more than one platform?
Absolutely! We can manage multiple platforms and our higher-tier packages are designed for businesses that need to maintain a presence across several social media channels.
How do you adapt your services to different needs?
We tailor our Social Media Management services to fit your specific requirements. Whether you need help with day-to-day management or a more hands-on approach for content creation and planning, we adapt our services to ensure we meet your objectives.
Can you create new visuals for my brand?
Yes, if you need updated visuals, such as new photography or video content, we can provide these services through additional quotes. Our team can help refresh your brand’s visual assets.
How do you track performance?
We provide monthly reports that cover metrics such as engagement, follower growth, and reach. These reports help us adjust your strategy and ensure your social media presence is continually improving.
Do I need to approve content before it’s posted?
Yes, we always send the social media plan for your approval before scheduling any content. We make any necessary changes based on your feedback to ensure you’re happy with the plan.
What can I expect from working with your team?
When you work with us, you can expect a smooth, collaborative process where communication is key. You’ll receive regular updates, performance reports, and opportunities to provide feedback, ensuring everything stays on track.
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