Web Design & Digital Marketing Agency London & Devon

NHS Health Connections Case Study

NHS Health Connections


Health Connections is an initiative from the NHS that provides a service for local communities, connecting people with support services in their area. While needing local online presence across the country to get the message out, the main priority was to enable a link up with existing GP patient record systems.


Over recent years, the NHS has been building their Health Connections platform. Linking with the highly successful EMIS patient record system used by GPs and surgeries up and down the country, the Health Connections directory contains information on health and wellbeing support and services in local areas.

By using the directory, GPs and support staff can advise patients on where they can receive additional care and support in their local community. Health Connections – Mendip was the first in a series of standalone websites that helps members of the community get connected with support groups and resources in their area.

The Brief

To help the Health Connections website launches, the Priority Pixels team looked at the main priorities for the sites that included:

  • Web design
    Each Healthcare Connections area requires a branded, easy to use WordPress website for their specific location with simple navigation, prominent listing and clear contact detail
  • WordPress support
    Providing initial website set up support to ensure admin users are familiar with logging in and making changes themselves
  • SSL, Hosting, and Domains
    Ensuring each site is privately and securely hosted with the latest SSL security certificates, together with unique domain names
  • Data link-up
    Taking the Health Connections directory of services and linking safely and securely to the existing EMIS patient records system

The Process

Creating each WordPress website was the first step. To create consistency for Health Connections, each site uses a similar layout which in turn provides an easy user experience. We kept it simple so users can search local support groups, print or download any information required, or find out more about Health Connections.

WordPress support is also vital for each of the Health Connections team. Giving them detailed help and support in the early stages of their website build, allows team members to have control over their site content from the start. It also gives them the ability to update the site with fresh content whenever they need to in the long term.

The real key to this ongoing project is the linking of the Health Connections services directory to the EMIS patient records for each specific area. Not every area offers the same support services, so an individual list is required for every site. By working with each Health Connections team leader to curate their own list, Priority Pixels can get it linked to the main EMIS system. And patient record confidentiality is critical, so we ensure the latest SSL certificate is always in place, as well as secure hosting and unique domain names.

Find out more

If you’d like more information about how Priority Pixels can help with your web development, contact us today! Call our team on 0800 319 6198, or Email us on: hello@prioritypixels.co.uk.

Share This

Twitter Facebook Pinterest Goolge+ LinkedIn Email
Quote 5

Initially I rang enquiring about SEO / ad word marketing only. But I was so impressed with their service and level of professionalism received, that I had my hosting transferred to them as well. I find Priority Pixels informative, proactive and reliable. He lets me know exactly what is going to be done and by when, which is so important to me, so I don't have to waste my time chasing deadlines. Highly recommend.

November 24, 2017Melissa Coupe
Quote 5

Great service and a quick response. Priority Pixels never leave you hanging and the service is top notch.

November 25, 2017Stephen Taylor
Quote 5

The Priority Pixels team have been great to work with. They took our original ideas, gave us great advice and guidance and developed a website we are very happy with.

October 23, 2017Chris Parmenter, Nexant
Quote 5

Priority Pixels have been an excellent asset in helping us with our website and Google AdWords. They are highly communicative, they provide us with excellent advice, and are always on hand when we need them.

October 12, 2017Beccy Price, Ventro Group
Quote 5

Priority Pixels have designed and built the Lazy Bones Fitness logo, website and social media platforms and I am one thousand times more impressed than I thought I would be with the end result!

The team at Priority Pixels have, at every stage, gone above and beyond in ensuring I was getting what I wanted on all aspects.

September 6, 2017Tom Mole, Lazy Bones Fitness
Quote 5

Really happy with the service we received from Priority Pixels! Really helpful, efficient and great to work with!

May 10, 2017Julia Burnett, Homefinders
Quote 5

We have had nothing but complements about our website and I can't recommend Priority Pixels enough. With their 5 star customer service combined with amazing talent you are going to be nothing but happy with your website and on going advice. Thanks again for a great website guys!

May 9, 2017Kimberley Burns, The Hair Room
Quote 5

I can’t praise Priority Pixels highly enough and have no hesitation in recommending them to anyone who wants a professional website. In fact, we have already asked them to start work on redesigning our other website next month! I think that probably says it all!

July 22, 2016Barbara Westlake, Sologroom
Quote 5

Priority Pixels have done various work for me over a four year period. Ive always been delighted with the service. Response times are always excellent, correspondence courteous and foremost the work is exemplary. I would strongly recommend their services.

August 3, 2016Jaime Clifton, J.Clifton Plumbing & Heating
Quote 5

Superb personal support at an excellent price from Priority Pixels. Constant advice given when discussing content and formats, with a superb resulting website which is very professional, modern and attractive. The site has already brought many new contacts and lots of praise. I cannot recommend this company highly enough.

August 11, 2016Joan Veale, Marldon Church
Quote 5

I wanted a website that was to improve my business and reflect what we had to offer. They did just that and more. Pricing was fantastic and so was the service. Highly recommend. Thanks for all your help and support.

August 3, 2016Paul Savva, Savs Barbers
Quote 5

We have been working with Priority Pixels for three years and during that time we have successfully launched and developed our website. Priority Pixels was in at the start and initially constructed our website and subsequently has helped to develop it with more and better features. They have always been on hand to answer queries and provide general support which we greatly appreciate.

August 16, 2016David Bell, Living with Schizophrenia
Quote 5

Once the website was launched and live, I had no hesitation in retaining Priority Pixel's on a monthly retainer to continue to 'work behind the scenes' to support me with the ongoing, updating and maintaining of the website so it continues to perform at its optimum level.

August 3, 2016Claire Doyle, Doggy Devon
Quote 5

Priority Pixels have been patient, supportive and incredibly helpful. It is a complex site with many pages but they have made it as simple and user-friendly as possible. We're already seeing a rise in engagement.

October 21, 2016Holly Rogers, Forest of Dean Stone Firms
Quote 5

I have found Priority Pixels to be very helpful. They are efficient and also a pleasure to deal with. Highly recommended.

April 4, 2017Donna Stevens, PIB Marketing
Quote 5

The Priority Pixels team really know their stuff and helped me on a lot of web and SEO issues. Enthusiastic and great service from the whole team. I wouldn't have any issues recommending them to any business, from start-ups to established corporates.

April 3, 2017Graeme Piper
Quote 5

Have worked closely with this company on a number of projects and have never been disappointed. Superb design work and technical knowledge make them an excellent choice for all digital media solutions.

January 4, 2017Ben Knight

Web Design

Powered by Google Rated 5/5 based on 17 reviews. 17Write a review
NHS Nexant Epwin Group Shine for Women We are Macmillan Cancer Support National Trust Gainsborough Healthcare Group Castles Estates Agents Forst of Dean Stone Firms Limited Lewis College